Welcome to Bintulu Car Rental by Permata Suri Resources. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
Rental Agreement
Eligibility: Renters must be at least 21 years old with a valid driving license.
Vehicle Use: The vehicle must only be used for lawful purposes. Off-road driving is prohibited.
Booking and Payment: Payment is due upon vehicle arrival or pick-up. Accepted methods: credit/debit cards, bank transfers, cash.
Security Deposit: A refundable security deposit is required at the time of rental.
Vehicle Condition: Inspect the vehicle upon pick-up and report any issues immediately.
Return Policy: Return the vehicle to the agreed location on time. Late returns incur extra charges.
Damage and Liability: The renter is fully responsible for any damage to the vehicle during the rental period.
Traffic Violations: The renter is responsible for any fines or penalties incurred.
Cancellations and Refunds
Cancellations: Cancellations must be made at least 24 hours before the rental start date.
Refunds: Refunds will be processed within 7 business days for eligible cancellations.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on our website and take effect immediately.